Terms & Conditions

Below you’ll find a few important things you need to know about us and your use of our services. Please read these terms and conditions carefully before you start to use our services.

By using our website, you accept our terms and conditions, agree to abide by them, and agree to use our service only for lawful purposes.

If you do not agree to these terms and conditions, please do not use our service.

Who are we?

We are a loan introducer, not a lender.

The service

We provide an online credit broking service and can help you to search for certain products and services provided by Our Partner’s panel of lenders and credit brokers (“Our Partners”). We do not charge you a fee for using the Palma Violets Loans service, but we may receive a commission from Our Partners if they are able to provide you with the particular product or service you were looking for.

We do not directly offer finance, and therefore, we will not provide any directly to you. Upon the completion of the website’s loan application form, we will introduce you to lenders or finance providers who may be able to offer you credit. By submitting an application you will be giving your consent for us and Our Partners to match your application with one of the lenders on their panel. They will only forward your application to a lender that has looked at your application and accepted it as one where they believe there is a good chance that they can provide a loan.

Our Partners are authorised and regulated by the Financial Conduct Authority.

Third party websites

Palma Violets Loans may include links to carefully selected third party websites which are controlled and maintained by others. We do not endorse these websites and we are not responsible for the content or availability of any such websites.

Intellectual property rights

In using the Website you agree that you will access the content solely for your personal, non-business related use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the site owner. All intellectual property rights, copyright or trademarks used in the Website and its content including without limitation the design, text, graphics and all software and source codes connected with the website are owned by Palma Violets Loans.

Credit checks and References

We do not carry out credit checks on you when you use our website to find a financial product or service.

However, Our Partners may use external credit reference agencies and credit scoring services to ascertain whether you are eligible for a particular product or service and that you meet their eligibility criteria.

Credit checks and credit reference agencies can also help prevent fraudulent applications. When you make an application, you agree to Our Partners using your personal information to prevent fraud and to verify your identity. This data may be used by a Credit Reference Agency or Fraud Agency and these agencies may keep a record of your information.

You are responsible for ensuring that the information you provide is true and accurate. Misleading information will be regarded as a breach of our terms and is likely to breach any agreement you enter into with Our Partners. Furthermore, misleading information may also result in the instigation of criminal procedures against you.


We cannot guarantee that the lender who accepts your loan application will agree to fund your application for finance. We will not be liable for any loss that you may incur by using this site unless we have not acted in accordance with these terms and conditions, been negligent or adhered to standards required by UK law.


You agree to indemnify and hold Palma Violets Loans and our employees and agents innocent from and against all liabilities, legal costs, losses and other expenses in relation to any claims or actions brought against us arising out of any breach by you of these terms and conditions or other liabilities arising out of your use of this website.


If any of these terms and conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such term or condition shall be severed and the remaining terms and conditions shall remain in full force and effect and continue to be binding and enforceable.

Governing law

These terms and conditions shall be governed by and construed in accordance with the law of England and Wales. You hereby submit to the exclusive jurisdiction of the English courts.


We reserve the right to change these terms and conditions at any time without prior notice, and your continued use of Palma Violets Loans following any changes shall be deemed to be your agreement of any changes.

Your Complaints & Other Queries

We are constantly evolving and learning. Hence, we would request you to drop your feedback, suggestions to us so that we can improve our services. If you are not happy with our services, please contact us, and allow us to offer you a concrete resolution.

Email: complaints@palmavioletsloans.co.uk

If you are not happy with our final response, you have the right to have your complaint dealt with by the Financial Ombudsman Service (“FOS”). To do so, you should contact FOS within 6 months of our final response to your complaint. You may write to FOS at the following address: The Financial Ombudsman Service, Exchange Tower, London, E14 9SR. or visit their website here www.financial-ombudsman.org.uk